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This complaint was reviewed and investigated according to the manufacturer¿s policy.Block h3: the system components (hemo cable and fm-pim cable) were discarded by the facility, thus no returned product investigation was performed.Block h6: the facility received parts (hemo cable and fm-pim cable) to perform the replacement; hence, no onsite service was needed.No customer complaints have been received after the replacement parts were sent to facility.Blocks h7, h9 & h10: do not apply to this submission.Submission of this report does not, in itself, represent a conclusion by the manufacturer and/or authorized representative or the national competent authority that the content of this report is complete or accurate, that the medical device(s) listed failed in any manner and/or that the medical device(s) caused or contributed to an alleged death or deterioration in the state of the health of any person.
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