| Catalog Number |
1676301 |
| Medical Device Problem Codes |
Component Missing (2306); Packaging Problem (3007)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/23/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the customer did not receive the product powerport clearvue slim implantable port in the package.They received the pack slip, but the item itself was missing.There was no patient contact.
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Additional Manufacturer Narrative
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H11: as the lot number for the device was not provided, a review of the device history records could not be performed.The sample was not returned to the manufacturer for evaluation.Therefore, the investigation of the reported event is inconclusive.Based upon the available information, the definitive root cause for this event is unknown.The instructions for use (ifu) is adequate for the reported device/patient code(s) and provides general instructions for use, as well as warnings, precautions and potential complications associated with the device.Upon receipt of new or additional information, a follow up report will be submitted as applicable.Section a through f: the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the customer did not receive the product powerport clearvue slim implantable port in the package.They received the pack slip, but the item itself was missing.There was no patient contact.
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Additional Manufacturer Narrative
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H11: additional information was received that the packing slip was present without the item was identified as a shipment issue and there is no alleged deficiency or malfunction with the product.This report is no longer being considered a complaint file and determined to be no longer reportable.Since an initial mdr was submitted, therefore, the file will remain assessed as a malfunction.G3 section a through f: the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Search Alerts/Recalls
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