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A trilogy evo was returned to a third-party service center for service.There was no serious patient harm or injury that occurred or was reported.The trilogy evo was returned and evaluated by the third-party service center.The device evaluation found an error code related to pressure.Evt_press_sensor_mismatch means the device software has detected a large pressure drop between the monitor and outlet pressure sensors (i.E.Across the machine flow sensor).The cause of the error code was determined to be dust/dirt contamination of the blower, machine flow sensor and proximal filters.The blower, machine flow sensor, and proximal filters replaced to address the issue.
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