| Catalog Number |
352630 |
| Medical Device Problem Code |
Labelling, Instructions for Use or Training Problem (1318)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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As reported by the user facility: the description for this item shows 10 drops per ml.We had a customer complain they are receiving the wrong item.The catalog number matches but the inside product shows 15 drops per ml.We checked all our stock and found the same issue.No injury reported.
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Additional Manufacturer Narrative
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This report has been identified as b.Braun medical internal report number (b)(4).The investigation is ongoing at this time.A follow up will be submitted when the investigation results become available.
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Additional Manufacturer Narrative
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This report has been identified as b.Braun medical internal report number (b)(4).No sample was provided.Further investigation of the complaint is not possible.However, the based on the reported event description, and other reported complaints, the defect was confirmed to be due to failure in the development process.The product was manufactured as 15 drop instead of 10 drop due to implementation of cr-03374, which added an alternate bom for product 352630.This change introduced e341 global tubing and a7406215 (15-drop drip chamber).The labeling configuration was not correctly updated or segregated to reflect the alternate bom, resulting in the application of an incorrect drop-rate label.A review of the device history record (dhr) was performed for the reported lot number and no abnormalities or non-conformances were noted during the in process or final product inspection.Additionally, the retained units were evaluated and passed the internal testing.We will maintain this report for further references and continue to monitor other reports for similar occurrences.If any additional pertinent information becomes available, a follow up will be submitted.
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Search Alerts/Recalls
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