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Product complaint #(b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.The manufacturing records could not be reviewed as the batch/lot number is unknown.Attempts are being made to obtain the following information.To date no response has been provided.If further details are received at a later date a supplemental medwatch will be sent.- was the sterility of the device compromised? - please describe the sterile packaging: - were there any issues with the seal of the sterile packaging? - are there any tears/holes in the sterile packaging? - do you have any photos available for visual analysis? - did this event contribute to any patient adverse event? if yes, please explain.- please provide the lot number.- provide the source or name and title of external person providing answers to follow-up (external person submitting answers to sales rep).- please provide the status of the device(s) as it has not been received for analysis.If the device has been shipped, please provide the shipment tracking details.D4: udi: as the lot number for the device involved in the event was not provided, the full udi is currently not available.Additional h11: eb exc 5grn/5wht 30in 2-0 d/a v-5 (10x52n) : unknown list any j&j products that were utilized during the case but did not contribute to the reported event.## *** was there any reported patient or user harm? ## unknown *** was there a significant delay? ## unknown *** if available, provide the product order number (po).## *** do you need product packaging to send the product back? ## yes *** would you like a return label at the end of this process? ## no *** this parcel contains biohazardous materials and/or materials used during a medical procedure ## yes ***.
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