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We, the manufacturer have investigated the reported incident.The device was found to have been purchased via an unauthorized third-party (thrift store) and used by a consumer without medical prescription or supervision, as show on the labels.The patient reported using the device for a duration exceeding the maximum recommended exposure time, having misinterpreted the medical device as a consumer tanning unit.Investigation of the device (or device records) indicates the device functioned according to specifications.No device malfunction was identified.The event is attributed to off-label misuse.
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This is in response to previously filed maude report mw5180372.Patient purchased device from thrift store that advertised it as a tanning bed, and recommended a 6 minute treatment time.Patient felt uncomfortable "several minutes" into treatment, and experienced significant erythema 12 hours later, leading the patient, in confusion, to seek medical treatment.
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