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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: JABIL CIRCUIT (SHANGHAI) LTD LATITUDE COMMUNICATOR; EXTERNAL COMMUNICATOR

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JABIL CIRCUIT (SHANGHAI) LTD LATITUDE COMMUNICATOR; EXTERNAL COMMUNICATOR Back to Search Results
Model Number 6290
Medical Device Problem Codes Communication or Transmission Problem (2896); Power Problem (3010)
Health Effect - Clinical Code No Clinical Signs, Symptoms or Conditions (4582)
Date of Event 02/11/2026
Type of Reportable Event Malfunction
Event or Problem Description
It was reported that the communicator power cord was observed to be burning in the electrical outlet.The communicator power cord became swollen, hot, melted.And was loose.The communicator was not connecting.A boston scientific technical services (ts) assisted the patient in troubleshooting.The communicator issue persisted.The company representative advised replacing the communicator.The communicator was no longer in service.No adverse patient effects were reported.
 
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Brand Name
LATITUDE COMMUNICATOR
Common Device Name
EXTERNAL COMMUNICATOR
Manufacturer (Section D)
JABIL CIRCUIT (SHANGHAI) LTD
600 tian lin rd
shanghai
CH 
Manufacturer Contact
timothy degroot
4100 hamline avenue north
saint paul, MN 55112
6515826168
MDR Report Key24662377
Report Number2124215-2026-15711
Device Sequence Number13083710
Product Code OSR
UDI-Device Identifier00802526585609
UDI-Public(01)00802526585609
Combination Product (Y/N)N
Initial Reporter StateGA
Initial Reporter CountryUS
PMA/510(K) Number
P910077/S140
Number of Events Summarized1
Summary Report (Y/N)N
Serviced by Third Party (Y/N)Unknown
Reporter Type Manufacturer
Report Source Company Representative
Initial Reporter Occupation Other
Type of Report Initial,Followup
Report Date (Section B) 05/13/2026
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Operator of Device Lay User/Patient
Device Model Number6290
Device Catalogue Number6290
Device Lot Number5326860
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer03/19/2026
Is the Reporter a Health Professional? No
Type of Report(Section G)Thirty-Day
Initial Date Received by Manufacturer 03/04/2026
Supplement Date Received by Manufacturer05/12/2026
Initial Report FDA Received Date03/23/2026
Supplement Report FDA Received Date05/13/2026
Was Device Evaluated by Manufacturer? (Y/N) Yes
Is the Device Labeled for Single Use? (Y/N) Yes
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Usage of Device Initial
Patient Sequence Number1
Patient Age56 YR
Patient SexMale
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