| Model Number |
N/A |
| Medical Device Problem Codes |
Image Orientation Incorrect (1305); Poor Quality Image (1408)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/05/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that customer is having noisy images when using probe.Advised him to try testing the various filters and sending out upgrade drive.No further details provided.
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The date of event was not provided by the complainant/reporter, the date reflected in this report is the date bd became aware of the event.Each event reported to bd is evaluated and investigated in accordance with our complaint investigation procedures.The investigation process includes, but is not limited to, evaluation of the event details provided by the complaint facility, a review of complaint history, manufacturing records and risk document where applicable, and an evaluation of the subject device when available to identify potential contributing factors.The device has not been returned to the manufacturer for evaluation.
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.A device expiration date of 12/01/2020 was incorrectly entered in the initial mdr.This product does not expire.This supplemental mdr is being submitted to correct the expiration date.
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Search Alerts/Recalls
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