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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the distal end with ccd module/us probe cracked.Based on the result, we concluded that it was caused due to the excessive force applied on the distal end with ccd module/us probe.In addition, our technician confirmed that the lcb distal cover glass cracked, and the ccd module with drive pcb distorted image; however, these defects are not the main cause, and/or irrelevant to the alleged complaint based on the technical report "hr-rpt-0586(image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
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