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Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9 735797.H3, h6: no products have been returned to medtronic for analysis.Codes b17, c20, and d15 are applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that images downloaded from picture archiving and communication systems (pacs) wirelessly were often missing slices, and the system designates them as not optimal for the system.This same issue occurred on a different system.Troubleshooting was performed, it was mentioned wifi was unreliable and spotty in the hospital.The probable cause was found within the resolution for a different case that indicated this was an issue with the hospital's wifi.No patient was present.
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