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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INTUITIVE SURGICAL, INC DAVINCI SI; VISION SIDE SYSTEM

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INTUITIVE SURGICAL, INC DAVINCI SI; VISION SIDE SYSTEM Back to Search Results
Model Number 380990-13
Medical Device Problem Code Failure to Power Up (1476)
Health Effect - Clinical Code No Clinical Signs, Symptoms or Conditions (4582)
Date of Event 06/16/2025
Type of Reportable Event Malfunction
Additional Manufacturer Narrative
An investigation is in progress to determine the cause of this reported event.Field field service engineer (fse) had been onsite, confirm the error 86 after hard cycle, and the error log had been checked and this error, point to the battery of patient side cart (psc), or related to apb board.Fse exchanged mgps and gpd board.The new battery be charged 14 hours so that ensure the problem be solved.An rma was issued to evaluate the intuitive surgical, inc.(isi) device.Additional information is being gathered to determine the contribution of the device to the customer reported issue.The investigation to determine the cause of this reported event is currently in progress.
 
Event or Problem Description
It was reported that prior to the start of a da vinci-assisted surgical procedure and prior to ports placement, error 86 occurred, and all battery indicators were red.Site received phone assistance from intuitive surgical, inc.(isi) technical support engineer (tse).Tse had site check the power cable, wall plug and reseat the plug, but the issue was not resolved.Site elected to abort the da vinci procedure and continue with laparoscopic surgery.Da vinci system was not used on the patient.
 
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Brand Name
DAVINCI SI
Common Device Name
VISION SIDE SYSTEM
Manufacturer (Section D)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA 95051
Manufacturer (Section G)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA 95051
Manufacturer Contact
izabel nielson
3410 central expressway
santa clara, CA 95051
4085232100
MDR Report Key24691618
Report Number2955842-2026-18285
Device Sequence Number9653104
Product Code NAY
UDI-Device Identifier00886874110874
UDI-Public(01)00886874110874
Combination Product (Y/N)N
Initial Reporter CountryCH
PMA/510(K) Number
K081137
Number of Events Summarized1
Summary Report (Y/N)N
Reporter Type Manufacturer
Report Source Other,Foreign,Health Professional
Initial Reporter Occupation Other Health Care Professional
Remedial Action Other
Type of Report Initial
Report Date (Section B) 03/25/2026
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Operator of Device Health Professional
Device Model Number380990-13
Device Catalogue Number380990
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer07/01/2025
Is the Reporter a Health Professional? Yes
Type of Report(Section G)Initial
Initial Date Received by Manufacturer 06/16/2025
Initial Report FDA Received Date03/25/2026
Was Device Evaluated by Manufacturer? (Y/N) Yes
Date Device Manufactured02/04/2015
Is the Device Labeled for Single Use? (Y/N) No
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Usage of Device Initial
If action reported to FDA under 21 USC 360i(g), list
FDA-assigned Recall Number or include a statement
N/A
Patient Sequence Number1
Concomitant Medical Products
and Therapy/Usage Dates
DA VINCI INSTRUMENTS AND ACCESSORIES.
Patient SexUnknown
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