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Product complaint #(b)(4).Investigation summary: the product was not returned to depuy synthes, however photos were provided for review.The photo investigation of " 03.043.029, aim-arm radioluc" revealed that the latch was broken.These forces may prevent accurate targeting through proximal locking holes and damage the drill bits.Note: the proximal ap screw is inserted through the guiding hole in the insertion handle and does not require aiming arm to be attached.Assemble the three-part trocar assembly (protection sleeve, drill sleeve, and trocar).Align the triangular marking at the tip of the protection sleeve with the marking beside the desired hole on the aiming arm, and insert the three-part trocar assembly through the aiming arm.Make a stab incision and insert the trocar to the bone.Twist the protection sleeve by a quarter turn to lock it into place.Remove the trocar.As the device was not returned, an as-received condition could not be assessed, and a dimensional inspection and document/specification review were not completed.The overall complaint was confirmed as the observed condition of the aim-arm radioluc would have contributed to the complained device issue.Based on the investigation findings, the potential cause is traced to cause not established, and it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the reported complaint condition.As part of j&j depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history: part # 03.043.029.Lot # 2024221.Release to warehouse date: 09.Apr.2021.Manufacturing site: selzach.A manufacturing record evaluation was performed for the finished article lot and no non-conformances were identified.
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