| Model Number |
SHAVER HP, APSII, HAND CONTROL |
| Medical Device Problem Code |
Device Damaged by Another Device (2915)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/06/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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On 06-mar-2026, it was reported by a sales representative via (b)(4) that an ar-8330h shaver hand piece was damaging burs while in use.It was replaced with another hand piece and that one worked perfectly.The case was completed without any effect to the patient.
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Additional Manufacturer Narrative
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Investigation is in process.A follow-up report will be provided upon availability of additional information.
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Additional Manufacturer Narrative
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Additional information: d9, g3, h3, h6.Visual comments and observed conditions: cable: no visual defects identified; no problem found.Functional evaluation: device ar-8330h, s/n (b)(6) was subjected to functional testing per wi-000100858.The device was tested with a known good shaver console unit (scu) and passed all performance requirements and functioned without any issues.Specifically, collet function testing did not find any issues related to attachment/burr connection and functioned appropriately.In reference to the customer's complaint, "ar-8330h shaver hand piece was damaging burrs while in use;" since investigative findings were not able to replicate the customer's complaint, the complaint will be considered not confirmed.
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Search Alerts/Recalls
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