| Catalog Number |
09744860190 |
| Medical Device Problem Codes |
High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/17/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The total psa reagent expiration date was not provided.The cobas e 801 analytical unit serial number was (b)(6).The sample was discarded and is no longer available.The investigation is ongoing.
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Event or Problem Description
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We received an allegation about discrepant results for 1 patient sample tested with total psa elecsys e2g assay on a cobas e 801 analytical unit, not matching the expected results.Initial result: <0.014 ng/ml.The initial result was reported to the physician as 0.014 ng/ml (not <0.014 ng/ml), and accompanied by "error 27".The result of 0.014 ng/ml was higher than the laboratory's rule of 0.006 ng/ml and was sent to the physician.It was considered inaccurate as the physician and the patient expected a result lower than the reportable range of <0.006 ng/ml.The sample was then repeated on a different instrument at the customer's site with a laboratory-developed test whose version had not been updated, and the repeat result was <0.006 ng/ml (accompanied by a data flag).The result of <0.014 ng/ml using the updated laboratory's rule was deemed to be correct.
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Search Alerts/Recalls
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