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Updated fields: d4, d9, g3, g6, h2, h3, h4, h6, h11.The cusa clarity 23khz handpiece (b)(6) was returned for evaluation: device history record (dhr) review - the dhr documentation was reviewed and no anomalies during the manufacture or packaging that could be associated with the complaint incident was observed.Failure analysis - the investigation of the returned handpiece shows calcification and rust on the inside of the barrel of the handpiece.As a result, the handpiece is scrapped as it cannot be cleaned and is unsafe for clinical use.Root cause - the complaint is confirmed and the root cause is a potential processing issue.Per section 11-12 ¿cleaning the system¿ of the device ifu, the cleaning process involves: phase recirculation time water temperature detergent / water type pre wash 3 minutes cold water tap water wash 5 ¿ 10 minutes 43° c ¿ 65° c (109° f ¿ 149° f) alkaline or neutral ph detergent (ph 7 to 11.5) rinse 3 minutes 40° c ¿ 50° c (104° f ¿ 122° f) tap water or critical water (ro, deionized, distilled) rinse 15 seconds ambient critical water (ro, deionized, distilled) if an error occurs during the rinse steps where the previously used tap water is not cleaned from the device, residue from the water may remain and potentially result in the reported ¿calcification /rust¿ on the device.No further investigation is required based on the acceptability of risk and no adverse trends identified.This will be monitored and trended going forward.At present, we consider this complaint to be closed.
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