| Catalog Number |
05942861001 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/25/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The inform ii meter serial number was (b)(6).The test strips were requested for investigation; however, the customer has discarded the test strips and they are not available for return.On a regular basis, inform strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.The investigation is ongoing.
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Event or Problem Description
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The initial reporter complained of a discrepant high glucose result for 1 patient tested on an accu-chek inform ii meter.The result at 12:12 p.M.Was hi (result > 600 mg/dl).The result at 12:14 p.M.Was 226 mg/dl.The patient was asymptomatic.The result of 226 mg/dl was believed to be correct.
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Additional Manufacturer Narrative
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The customer did not return any product for investigation.As no product was returned, a specific root cause could not be determined.
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Search Alerts/Recalls
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