| Model Number |
PC3787 |
| Medical Device Problem Code |
Material Puncture/Hole (1504)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/27/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The manufacturer received a report that a sterile probe cover (pc3787), lot 7325la0100 (b)(4) unit), had a large hole/incomplete seal at the seam.No sample was returned; an image was provided and the complaint was confirmed based on the customer report and image review.Review of the edhr for lot 7325la0100 (b)(4) units manufactured 12-13 aug 2025, 1st and 2nd shift) identified no related nonconformances and the lot was manufactured and released per approved procedures.The investigation concluded a potential cause of manpower/procedure not followed (associate may have not actuated the vertrod sealer for the side seam; once folded, side seals cannot be visualized).Risk was assessed as low (risk level 1); no field action was required.A complaint notification/quality alert was issued on 17-mar-2026 and retraining was completed on 25-mar-2026.The issue will be tracked and trended (first similar incident for pc3787 within one year).
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Event or Problem Description
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On 27-feb-2026, the user facility reported that one (1) sterile probe cover (pc3787), lot 7325la0100, had a large hole/incomplete seal at the seam.No sample was returned; an image was provided and confirmed the incomplete seal.No patient injuries, infections, or complications were reported.
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Search Alerts/Recalls
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