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A device was returned to a service center in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.There was no report of patient harm or injury.During the evaluation and functional testing of the device, an error code related to device failure at hw power fail: red led flashing and alarm.The device only came in for remediation; therefore, no repair was performed.In addition, the device was visually inspected and found no evidence of foam degradation.The capa process identified complaints not being created for quality issues found during third party servicing.Based on a review of records impacted by the identified issue, it was determined that this record needed to be corrected and is now being submitted accordingly.
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