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Siemens investigated a united states customer complaint of falsely elevated atellica im high-sensitivity troponin i (tnih) lot 114 results on 3 serum samples from one patient vs alternate method and clinical outcome (no ami).A 41-year-old male patient who presented at the customer site ((b)(6) healthcare center / emergency room) with symptoms of ami.The customer laboratory obtained an elevated (greater than reference range) atellica im tnih result on a sample from the patient.The result was reported and questioned by the physician.The sample was retested using an alternate method (istat) and result was also greater than the method's reference range.The patient was subsequently admitted to the (b)(6) healthcare center.Two other serum samples were drawn from this patient and tested with atellica im tnih.These results were similar to the initial elevated result.The physician sent the patient to another facility for further evaluation and testing with 2 other alternate methods.The alternate methods at this non-customer site produced lower result values.One method produced a result greater than the respective method's reference range and one method produced a result that was just below the method's reference range.The patient was released from the other facility after testing and monitoring was not consistent with ami.No other treatment or procedure occurred.There are no allegations of patient harm, changes or delays in treatment in association with this event.Reagent issues were ruled out based on review of the customer's quality control (qc), which showed recovery within acceptable ranges and no issues were reported with other patient samples.Return of the patient sample for further investigation is not possible as sample is not available.Atellica im tnih results were consistently elevated on this patient.Two other troponin i methods also produced elevated results on this patient.A third alternate method resulted low/normal, however this is a troponin t method not troponin i and is measuring a different part of the troponin molecule.The measured concentration of ctni in a given specimen can vary between assays due to differences in assay design and methodology.The assay's instructions for use (ifu) states the following, under interpretation of results: "results of this assay should always be interpreted in conjunction with the patient's medical history, clinical presentation, and other findings." based on the available information, the cause of the discordant result cannot be determined but appears to be a patient specific issue.Customer has not had any similar issues.There is no evidence of a reagent or instrument issue.The customer is operational, and the reported issue is resolved by routine troubleshooting.
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