| Catalog Number |
09038086190 |
| Medical Device Problem Codes |
High Test Results (2457); Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/02/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The analyzer serial number is (b)(6).The calibration and qc recovery data provided was within specification.The field service engineer (fse) confirmed that the analyzer was operating within specification.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys vitamin d total iii results for 2 patient samples tested on a cobas e 801 analytical unit.For sample 1, the initial result was <3.0 ng/ml with a data flag.The sample was repeated on an atellica system analyzer, and the result was 14.68 ng/ml.For sample 2, the initial result was 3.25 ng/ml.The sample was repeated on an atellica system analyzer, and the result was 12.88 ng/ml.The repeat results were deemed correct.No questionable results were reported outside of the laboratory.
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Additional Manufacturer Narrative
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The field service engineer (fse) observed white particles on the patient sample and dust on the analyzer.The root cause of the event was found to be consistent with pre-analytical sample handling issues.The investigation did not identify a product problem.
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Search Alerts/Recalls
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