| Catalog Number |
07682913001 |
| Medical Device Problem Code |
False Positive Result (1227)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/15/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The reagent lot number was requested but was not provided.A field service engineer identified pinched valves as the root cause.The part was replaced and the analyser was confirmed to be working according to specification after the service.The investigation determined that the service actions resolved the issue.
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Event or Problem Description
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There was an allegation of a questionable vitamin d assay result.The initial result was 45.6 ng/ml.The repeat result was 9.96 ng/ml.No erroneous result was released outside the lab.The test was repeated as the result did not match the patient's clinical diagnosis.
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Search Alerts/Recalls
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