MAUDE Adverse Event Report: GENEOHM SCIENCES CANADA, INC. (BD DIAGNOSTICS) BD MAX¿ ENTERIC VIRAL PANEL; GASTROINTESTINAL PATHOGEN PANEL MULTIPLEX NUCLEIC ACID-BASED ASSAY SYSTEM

Catalog Number	443985
Medical Device Problem Code	False Positive Result (1227)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	02/25/2026
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
D.2.Additional medical device type: pch.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
Event or Problem Description
It was reported that during use of the bd max¿ enteric viral panel , a discrepant astrovirus patient result was obtained.Initial test was astrovirus positive.Test was repeated and was astrovirus negative.There was no report of patient impact.
Additional Manufacturer Narrative
Investigation summary: the complaint investigation for discrepant results when using the bd max¿ enteric viral panel (ref.(b)(4)) lot 5227078 was performed by the review of manufacturing records, analysis of the customer¿s data and verification of complaints history.The review of quality control records of bd max¿ enteric viral panel (evp) lot 5227078 revealed no anomalies that could explain the customer¿s positive results.Customer complained about three occurrences of suspected false positive results for the astrovirus (hastv) target.Customer provided run #7326 from bd max¿ instrument (b)(6) for investigation and identified the three discrepant samples: position a2 in run 7326, position a4 in run 7326 and position a5 in run 7326.Manual pcr curves adjudication of the discrepant samples revealed late and/or low amplification but to be a true amplification in the rox-bot channel (hastv target) in their initial run.Analysis also revealed a strong positive sample for the hastv target, in run #7326 position a1.Upon repeat testing, the discrepant samples were negative for the hastv target.A cross-contamination event is suspected during sample preparation by the customer, in the initial test, as it would explain the customer discrepant results for the hastv target for samples a2, a4 and a5, the strong hadv positive being in the first position (a1) and on the same deck as the problematic samples.Nevertheless, manual curve adjudication has limitations; visual examination of pcr curves for low signal is a conservative assessment of the data.Based on the data analysis and information provided, cross contamination of the samples during preparation is the most likely cause to explain the customer¿s unexpected positive result.However, the exact cause of the issue could not be confirmed, although no reagents issue is suspected.There is no indication of a reagent issue based on the analysis of the complaints received for discrepant results on bd max¿ enteric viral panel lot 5227078.The root cause was not identified.Bd cannot confirm the complaint based on the investigation that was performed.Bd did not initiate a corrective and preventive action (capa) since no new hazard was identified.
Event or Problem Description
It was reported that during use of the bd max¿ enteric viral panel , a discrepant astrovirus patient result was obtained.Initial test was astrovirus positive.Test was repeated and was astrovirus negative.There was no report of patient impact.

• Brand Name: BD MAX¿ ENTERIC VIRAL PANEL
• Common Device Name: GASTROINTESTINAL PATHOGEN PANEL MULTIPLEX NUCLEIC ACID-BASED ASSAY SYSTEM
• Manufacturer (Section D): GENEOHM SCIENCES CANADA, INC. (BD DIAGNOSTICS); 2555 blv. du parc techn; quebec
• Manufacturer (Section G): GENEOHM SCIENCES CANADA, INC. (BD DIAGNOSTICS); 2555 blv. du parc techn; quebec
• Manufacturer Contact: matt j. connor ; 7 loveton circle; sparks, MD 21152 ; 4103164000
• MDR Report Key: 24765503
• Report Number: 3007420875-2026-00071
• Device Sequence Number: 9349044
• Product Code: OOI
• UDI-Device Identifier: 00382904439859
• UDI-Public: (01)00382904439859(17)261219(10)5227078
• Combination Product (Y/N): N
• Initial Reporter State: UT
• Initial Reporter Country: US
• PMA/510(K) Number: K220607
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Serviced by Third Party (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Other,User Facility
• Initial Reporter Occupation: Other Health Care Professional
• Type of Report: Initial,Followup
• Report Date (Section B): 04/13/2026

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Other
• Device Catalogue Number: 443985
• Device Lot Number: 5227078
• Was Device Available for Evaluation?: No
• Is the Reporter a Health Professional?: Yes
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 03/05/2026
• Supplement Date Received by Manufacturer: 04/13/2026
• Initial Report FDA Received Date: 04/02/2026
• Supplement Report FDA Received Date: 04/23/2026
• Was Device Evaluated by Manufacturer? (Y/N): No
• Date Device Manufactured: 08/18/2025
• Is the Device Labeled for Single Use? (Y/N): Yes
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Usage of Device: Initial
• Patient Sequence Number: 1
• Patient Sex: Unknown