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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The device has not been received by the manufacturer for evaluation.Each event reported to bd is evaluated and investigated in accordance with our complaint investigation procedures.The investigation process includes, but is not limited to, evaluation of the event details provided by the complaint facility, a review of complaint history, manufacturing records and risk document where applicable, and an evaluation of the subject device when available to identify potential contributing factors.
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It was reported that the needle is twisted inside of the shaft and will not come apart, except when using pliers to force them apart.I had them describe to me the technique used for insertion, and they did state they pulled straight up.No harm was done other than the failed needle upon insertion and unable to separate.
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