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The device was not returned for analysis.Production record and corrective and preventative actions (capa) reviews were performed and revealed no indication of a product quality issue.Additionally, a query of the complaint handling database for the reported lot revealed there is no indication of a lot specific issue.It should be noted that the esprit btk everolimus eluting resorbable scaffold system instruction for use states: a non-sterile temperature monitor included in the package is for the shipping and storage of the esprit btk system.Before use of the esprit btk system.The window indicator should only show a check mark as indicate in the digital display.If any other screen is present, do not use the product.In this case, the account is reporting the error and is aware of the deviation.Based on the information provided, a definitive cause for the reported issue could not be determined.Factors that may contribute to the temperature indicator being triggered include, but are not limited to, manufacturing, storage environment, or transportation method.The temperature monitor is configured with alarms that are triggered when a temperature threshold is exceeded.There is no evidence that suggests the thermo alerts do not function as intended; therefore, there is no product quality concern.It is possible that these devices experienced temperature excursions as they were not stored in a temperature monitored room.Based on the results of the complaint investigation, there is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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