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Section d-6a date implanted: not applicable as the iol was not implanted.Section d-6b date explanted: not applicable as the iol was not implanted; therefore, not explanted.Section h-3 device evaluated by manufacturer: the complaint device was not returned for evaluation.Therefore, a failure analysis of the complaint device cannot be completed.A review of records including device history and complaint trending will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch report will be filed.Efforts were made to contact the customer account for additional information regarding the complaint, but no response has been received to date.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Additional information: section d9: device available for evaluation: yes.Section d9: returned to manufacturer on: apr 14, 2026.Section h3: device evaluated by manufacturer: yes.Device evaluation: visual inspection under magnification was performed on the suspect product and found the plunger rod overriding a lens that was stuck in the cartridge.Viscoelastic residue was not observed to be evenly distributed throughout the cartridge, and the cartridge tip was bent.No issues were identified with the lens module, device assembly, plunger rod, and plunger rod advancement, the lens could not be removed from the cartridge for evaluation; however, the lens was observed to be damaged.No further evaluation was performed.The complaint issue "cosmetic issues" was not identified during the investigation.The observed "lens damaged" is similar to the reported complaint issue.However, based on the complaint investigation results the complaint issue could not be confirmed to be related to the manufacturing or design process.Conclusion: based on the investigation, no malfunction or product deficiency was identified.All pertinent information available to johnson & johnson surgical vision, inc., has been submitted.
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