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| Model Number |
N/A |
| Medical Device Problem Codes |
Material Twisted/Bent (2981); Activation Problem (4042)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/23/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.Each event reported to bd is evaluated and investigated in accordance with our complaint investigation procedures.The investigation process includes, but is not limited to, evaluation of the event details provided by the complaint facility, a review of complaint history, manufacturing records and risk document where applicable, and an evaluation of the subject device when available to identify potential contributing factors.The device has not been returned to the manufacturer for evaluation.
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Event or Problem Description
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It was reported that health professional tried to remove the needle, but the safety mechanism didn't engage.There was no reported patient injury.
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The complaint of difficulty advancing the safety mechanism was confirmed to be caused by a bent needle.The root cause was determined to be use related.The product returned for evaluation was one 22g safestep infusion set w/o y-site.The returned product sample was evaluated and the needle bevel was observed to be bent.The following observations were noted during the sample evaluation: ¿ usage residue was seen on the sample which proved that the product had experienced at least some use.¿ the bend in the needle had occurred near the needle base.¿ the needle tip was barbed suggesting contact between the needle and port base.An attempt to advance the safety was successful; however, resistance was encountered when passing the safety over the bent region of the needle.Force applied at an angle to the needle axis, or if the needle is not inserted perpendicular into the port septum, can lead to bending of the needle.It is advised to verify that the needle length is correct based on port reservoir depth, tissue thickness and the thickness of any dressing beneath the bend of the needle; if too long, needle and/or port may be damaged at insertion.Additionally, avoid excessive manipulation once the needle is in the port.This complaint will be recorded for future trending and monitoring purposes.
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Search Alerts/Recalls
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