| Model Number |
DS260HS |
| Medical Device Problem Code |
Temperature Problem (3022)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/20/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The reported failure of thermal issue is accommodated in the product risk management file as being linked to hazard with description fire, flame, smoke.Complaints for this failure are reviewed via the post market complaint trending and escalation processes to assess for the observed probability levels and compare them with the predicted levels in the risk file for the hazards linked to the failure.As of the date of submission for this report, there is no further indication that complaints for the failure in question has led to unacceptable increase in probability levels for the hazardous situations in scope, and therefore no further action will be pursued.Qa continues to monitor complaints for this issue per the cadence in the complaint trending procedures.
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Event or Problem Description
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A remstar auto device was returned to the service center with no initial alleged complaint.During the evaluation of the device at the third-party service center, the device was visually inspected and j9 connector thermal damage was observed.Additionally, no evidence of foam degradation and j8 connector physically damaged were observed, and the device will be disposed of.
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Search Alerts/Recalls
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