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The customer reported falsely decreased alinity i free t4 generated from alinity i processing module and provided the following data: patient 1: on (b)(6) 2026, sid (b)(6) free t4 result was 21.88.The patient's physician questioned this result and when the sample was repeated the result was 21.88.(alinity reference range is: 9.01-19.05 pmol/l.).When tested on the snibe platform, the resutls were 33.5 and 32.5 (snibe reference range: 11.58-22.52 pmol/l).The physician considers the ft4 result on the snibe analyzer to be more consistent with the patient's clinical condition.Patient information: female; 30 years old.Diagnostics: bronchial asthma attack/hyperthyroidism; the patient is not taking any medication.Additional laboratory data provided: tsh < 0.0083 uiu/ml patient 2: on (b)(6) 2026, sid (b)(6) free t4 result was 14.68.The patient's physician questioned this result and when the sample was repeated the result was 14.81.(alinity reference range is: 9.01-19.05 pmol/l.).When tested on the snibe platform, the result was 25.5 (snibe reference range: 11.58-22.52 pmol/l).The physician considers the ft4 result on the snibe analyzer to be more consistent with the patient's clinical condition.Patient information: female; 23 years old.Diagnostics: hyperthyroidism.Additional laboratory data provided: ft3: 4.16 pmol/l; tsh: 0.0684 uiu/ml there was no reported impact to patient management.
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