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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd module with drive pcb shadow in image.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module with drive pcb.In addition, our technician confirmed that the control body fluid damage, the insertion flexible tube coating damage, the lcb (light carrying bundle) broken, the lcb distal cover glass cracked, the control body corroded, the mechanical base plate corroded, the light guide cable leak, the objective lens scratched, and the distal body melted; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586 (image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
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