| Model Number |
500001002002 |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/13/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A review of the complaint history for (b)(6) was performed in salesforce which did not locate similar complaint(s) with the same failure mode for this serial number.A review of the device history record for(b)(6) was performed from the date of manufacture, 14-nov-2012 and confirmed that this device was not previously returned for servicing and there were no production failures which correlates to the customer reported issue.Upon investigation of this incident, a field service engineer (fse) confirmed that the issue was resolved by the customer, and no further investigation was required.The system functioned as intended after the customer resolved the issue.
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Event or Problem Description
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It was reported that when using the bbd pyxis¿ medstation¿ 4000 main drawer 4.1 and 4.2 failed and was not detected on bus.The customer stated that there was a delay in patient care.There were no adverse events or injuries reported based on this event.
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Search Alerts/Recalls
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