| Catalog Number |
07682913001 |
| Medical Device Problem Code |
Low Test Results (2458)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
03/20/2026
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
The folate reagent lot number and expiration date were requested, but not provided.The investigation is ongoing.
|
| |
|
Event or Problem Description
|
|
The initial reporter stated they received discrepant results for one patient sample tested with elecsys folate iii on a cobas e 801 module.The sample initially resulted in a folate value of 6 ng/ml.The sample was repeated on a second analyze on (b)(6) 2026, resulting in a value of 4 ng/ml.
|
| |
|
Additional Manufacturer Narrative
|
|
The field service engineer replaced the measuring cell and found a blocked mixer wash station that prevented the mixer from drying, causing carryover of water into the reagent.The mixer issue was resolved.The investigation determined the service actions resolved the issue.
|
| |
|
Search Alerts/Recalls
|