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(b)(4) was notified of an incident involving a pressure prevention mattress, which is intended to be used as one component of a comprehensive, multi-disciplinary pressure injury management program.The end user reported that every third cell is not inflating, the pump alarms for low pressure, and the end user developed a pressure sore that required treatment at a wound clinic.As part of its complaint review and evaluation process, (b)(4) will also notify the manufacturer of the product about this complaint.
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