| Model Number |
11327700 |
| Medical Device Problem Code |
No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/02/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported to siemens healthineers that a malfunction occurred while operating the artis icono floor.Stand test was not possible as stand movements were not possible and a stand/table error was displayed.
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Additional Manufacturer Narrative
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The investigation was conducted in expert discussions (considering complaint description, customer service reports, system history, log file analysis).The investigation showed that a software issue in the stand and table control unit (scu) caused the system to block all movements.The software allowed the source-to-image distance (sid) to move beyond its defined limit, which triggered a safety error and stopped stand, table, and flat detector (fd) lift movements.This issue has been identified as a systematic issue which may occur repeatedly and lead to a serious injury and can only be resolved by service intervention.Referencing for the sid was redone and cdsi force sensor adjustment was performed, and the issue was resolved.
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Additional Manufacturer Narrative
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Corrected data: g2: health professional, h2: correction, h3: device evaluated by manufacturer: yes, h7: recall.H11: manufacturer's narrative.Information that was inadvertently left off of initial report: a software update (ve40b patch 5 for icono with sinumerik one) was defined as a field safety corrective action to address the identified scu software issue.
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Search Alerts/Recalls
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