| Catalog Number |
EXN734 |
| Medical Device Problem Codes |
Difficult to Open or Close (2921); Material Deformation (2976); Misassembly by Users (3133)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/16/2026
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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According to the available information, during an ureteroscopy for a kidney stone, the dormia device in question was not functioning properly.The small basket at the tip of the dormia was broken and no longer had its usual shape, which prevented the surgeon from properly grasping the stone.A new device was provided.This resulted in wasted time and an extended procedure duration.
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Additional Manufacturer Narrative
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The investigation is not yet complete, a follow up report will be submitted on completion of the investigation.
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Event or Problem Description
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According to the available information, during an ureteroscopy for a kidney stone, the dormia device in question was not functioning properly.The small basket at the tip of the dormia was broken and no longer had its usual shape, which prevented the surgeon from properly grasping the stone.A new device was provided.This resulted in wasted time and an extended procedure duration.
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Additional Manufacturer Narrative
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After receiving this complaint, we searched for other complaint, and we didn¿t find other complaints on the lot indicated in the description.On 09th april 2026, we received the defective sample from the user.During the investigation of the defective device, the absence of glue revealed that the dormia had been disassembled by the customer and had been incorrectly reassembled.The damages present on the dormia has showed than excessive force was applied to the device during its use.After disassemble and reassemble the dormia, the basket become perfectly functionnal.All these observations lead us to conclude that our device has not used correctly.Checking the quality databases revealed no anomaly in connection with the described defect.The dormia is a fragile medical device which must be handled with care.In addition, our documentation reveals a 100% inspection is performed following our work instruction:
- control realized at 100% after the assembling: each step of the process
- functionality (open/close) verified
- after the packaging, visual controls at 100%
during the packaging, an opening and closing test is performed three times and a checking that the basket is fully extended is performed.The dormia is packaged with the basket opened.
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Search Alerts/Recalls
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