MAUDE Adverse Event Report: ALMA LASERS LTD. HARMONY XL PRO SYSTEM 100-120V (BLACK/GREY); POWERED LASER SURGICAL INSTRUMENT

Model Number	1
Medical Device Problem Code	Use of Incorrect Control/Treatment Settings (1126)
Health Effect - Clinical Code	Hypopigmentation (4838)
Date of Event	03/10/2026
Type of Reportable Event	Serious Injury
Event or Problem Description
A user facility reported that their patient sustained a burn and depigmentation at the treatment site following the use of the harmony xl pro system.Alma lasers inc.Conducted an investigation which determined that the burn with subsequent hypopigmentation had likely occurred due to user technique.The investigation also indicated repigmentation may occur over time, therefore we are reporting this in good faith.The device was requested for inspection but the customer has not returned the device for inspection or responded to the device return follow up attempts completed by alma lasers inc.

• Brand Name: HARMONY XL PRO SYSTEM 100-120V (BLACK/GREY)
• Common Device Name: POWERED LASER SURGICAL INSTRUMENT
• Manufacturer (Section D): ALMA LASERS LTD.; 18 haharash street; north industrial park, caesarea 30798 95; IS 3079895
• MDR Report Key: 24848367
• Report Number: 3004450661-2026-00008
• Device Sequence Number: 18379382
• Product Code: GEX
• UDI-Device Identifier: 17290110120907
• UDI-Public: 17290110120907
• Combination Product (Y/N): N
• Initial Reporter State: SC
• Initial Reporter Country: US
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Serviced by Third Party (Y/N): N
• Reporter Type: Importer
• Initial Reporter Occupation: Other Health Care Professional
• Type of Report: Initial
• Report Date (Section B): 04/13/2026
• Report Date (Section F): 04/10/2026

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: Yes
• Is this a Product Problem Report?: No
• Operator of Device: Health Professional
• Device Model Number: 1
• Device Catalogue Number: AAHP02110623GAH10001
• Was Device Available for Evaluation?: No
• Is the Reporter a Health Professional?: Yes
• Was the Report Sent to FDA?: Yes
• Distributor Facility Aware Date: 03/14/2026
• Device Age: 13 MO
• Event Location: Outpatient Treatment Facility
• Date Report to Manufacturer: 03/22/2026
• Initial Date Received by Manufacturer: Not provided
• Initial Report FDA Received Date: 04/11/2026
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Patient Sequence Number: 1
• Outcome Attributed to Adverse Event: Other
• Patient Age: 59 YR
• Patient Sex: Male
• Date Report Sent to FDA: 04/10/2026