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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INOGEN INC. INOGEN ONE G4 BLUETOOTH PORTABLE OXYGEN CONCENTRATOR

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INOGEN INC. INOGEN ONE G4 BLUETOOTH PORTABLE OXYGEN CONCENTRATOR Back to Search Results
Model Number IO-400
Medical Device Problem Codes No Flow (2991); Noise, Audible (3273)
Health Effect - Clinical Code Dyspnea (1816)
Date of Event 03/16/2026
Type of Reportable Event Serious Injury
Additional Manufacturer Narrative
B3 date of event is estimated.The unit was returned for evaluation on (b)(6) 2026.The unit was returned due to a noise complaint, which was confirmed upon inspection.The issue was damaged compressor mounts, caused by a sustained compressor vibration.Additionally, the psa cycle (according to the data log) being high (13) is an indication the zeolite is getting contaminated by moisture.The top housing, uip and lower housing were replaced due to cosmetic damage.
 
Event or Problem Description
It was reported that the patient's unit started making loud motor noises following the device being dropped.As a result, the patient was struggling to breathe as the unit was not functional.A replacement unit was sent to the patient.The inogen team attempted to contact the patient for further information three times with no response.
 
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Brand Name
INOGEN ONE G4 BLUETOOTH PORTABLE OXYGEN CONCENTRATOR
Common Device Name
INOGEN ONE G4 BLUETOOTH PORTABLE OXYGEN CONCENTRATOR
Manufacturer (Section D)
INOGEN INC.
600 shiloh rd
plano TX 75074
Manufacturer (Section G)
INOGEN INC.
600 shiloh rd
plano TX 75074
Manufacturer Contact
greg porter
600 shiloh rd
plano, TX 75074
MDR Report Key24866597
Report Number3004672275-2026-00090
Device Sequence Number21174165
Product Code CAW
UDI-Device Identifier00817131020179
UDI-Public(01)00817131020179
Combination Product (Y/N)N
Initial Reporter StateLA
Initial Reporter CountryUS
PMA/510(K) Number
K032818
Number of Events Summarized1
Summary Report (Y/N)N
Serviced by Third Party (Y/N)Unknown
Reporter Type Manufacturer
Report Source Consumer
Initial Reporter Occupation Non-Healthcare Professional
Remedial Action Replace
Type of Report Initial
Report Date (Section B) 04/13/2026
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? Yes
Operator of Device Lay User/Patient
Device Model NumberIO-400
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer03/24/2026
Type of Report(Section G)Thirty-Day
Initial Date Received by Manufacturer 03/16/2026
Initial Report FDA Received Date04/13/2026
Was Device Evaluated by Manufacturer? (Y/N) Yes
Date Device Manufactured03/29/2022
Is the Device Labeled for Single Use? (Y/N) No
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Usage of Device Unknown
Patient Sequence Number1
Outcome Attributed to Adverse Event Life Threatening;
Patient SexUnknown
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