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This complaint is recorded by zimmer biomet under (b)(4).G2: foreign - event occurred in france.Complaint can be confirmed through the returned product analysis.Review of the most recent repair record determined the motor speeds were unstable, the power cable and retaining ring were damaged, and the eccentric shaft and screws were worn.The motor, plug harness, retaining ring, eccentric shaft, and screws were replaced to resolve the reported issue.Review of the device history record identified no deviations or anomalies during manufacturing.A definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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