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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd module with drive pcb shadow in image.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module with drive pcb.In addition, our technician confirmed that the us connector cable (long) buckled, the us connector casing cracked, the lcb distal cover glass cracked, the us connector casing leak, the root brace rubber (insertion flexible tube) cut, the objective lens scratched, and the suction channel kink; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586(image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
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