| Medical Device Problem Code |
Failure to Transmit Record (1521)
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| Health Effect - Clinical Code |
Unspecified Heart Problem (4454)
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| Date of Event |
03/16/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A review of the complaint indicated that on day 2, customer care contacted the patient after a transmission had not been received for a 24-hour period.Troubleshooting activities were performed and confirmed that the patch was functioning as intended.During the interaction, the gateway was observed to have poor connectivity; however, connectivity appeared to be restored during the call.Customer care advised the patient to continue wearing the device based on the information available at that time.The zio at device was subsequently returned to irhythm, and the clinical data were downloaded.Review of the clinical data confirmed that the patient wore the zio at device for the full 14-day prescribed wear period.During preparation of the final report, irhythm identified an arrhythmia that met medical doctor notification (mdn) criteria but had not been transmitted during the wear period.The healthcare provider was notified on day 28.This event is being reported per 21cfr 803 as a product problem /malfunction.This report does not constitute an admission by irhythm that the product described in this report has any defects or has malfunctioned.These terms are included in form fda 3500a and are fixed terms for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.
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Event or Problem Description
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The patient experienced an arrhythmia that met medical doctor notification (mdn) criteria; however, the event was not transmitted during the wear period.The investigation determined that the gateway prematurely stopped transmitting new data.The healthcare provider (hcp) was notified of the patient¿s arrhythmia.No delays in patient treatment were reported, and no adverse events, including death or serious injury, are known to have occurred.
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Search Alerts/Recalls
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