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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.Each event reported to bd is evaluated and investigated in accordance with our complaint investigation procedures.The investigation process includes, but is not limited to, evaluation of the event details provided by the complaint facility, a review of complaint history, manufacturing records and risk document where applicable, and an evaluation of the subject device when available to identify potential contributing factors.The device has not been returned to the manufacturer for evaluation.
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It was reported that on friday, march 27, we encountered an issue with the powerglide pro catheter.Upon withdrawal of the needle/guidewire from the patient, the needle tip safety mechanism did not deploy.Usually, there is a locking chamber that deploys to cover the needle tip.No patient harm occurred in this case.However, this led to an exposed needle tip when separating the needle from the iv catheter.
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