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The accu-chek ® inform ii test strips lot number is 671402.The customer stated that the same event occurred on another meter in a different geriatric ward and that they suspect a pre-analytical error may have caused the event.The customer stated that the qcs were performed daily, alternating between level 1 and level 2; the qc on the date of event was acceptable.The meter and test strips were requested for investigation, but have not been received.If the product is returned in the future, a follow-up report will be submitted.On a regular basis, accu-chek inform strips of lots currently valid in the market are tested as part of routine retention testing, and the results have passed the internal inspection.
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