| Catalog Number |
08836981190 |
| Medical Device Problem Code |
False Positive Result (1227)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/24/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The initial reporter alleged discrepant elecsys hbsag ii and elecsys anti-hcv ii assay results for three patient samples tested on the cobas e 411 analyzer (rack system).This medwatch is for the elecsys anti-hcv ii assay.Please refer to the medwatch with a1.Patient identifier (b)(6) for the elecsys hbsag ii assay.Patient sample 1: the initial result from the analyzer was 33.89 coi (reactive).The first repeat result from a mini vidas system was 0.06*.The unit of measurement and/or interpretation was not provided.
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Additional Manufacturer Narrative
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The cobas e 411 analyzer (rack system) serial number is (b)(6).The investigation is ongoing.
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Additional Manufacturer Narrative
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The customer stated that the reported patient sample was low in volume and had foam.The customer did not run level 1 qc on the date of the event.Good laboratory practice precludes running and/or reporting patient results when qc has failed or not been performed.The investigation determined the event was consistent with a preanalytic issue at the customer's site (sample quality).Preanalytics are within the customer's responsibility.There was no indication of a device malfunction.
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Search Alerts/Recalls
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