| Model Number |
V+PRO EMERGENCY, ENGLISH |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/23/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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An authorized service provider (asp) contacted ventec to report that the device was rebooting by itself.There were no reports of patient use associated with the reported issue.
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Additional Manufacturer Narrative
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H6: the device was not returned to ventec for an evaluation.The device was evaluated by an authorized service provider (asp) where the reported issue of it rebooting by itself was confirmed.The asp opened the device in order to perform an visual inspection and observed that the internal flow transducer (ift) cable was not fully seated to the ift.The asp plugged in the ift cable to the ift to resolve the reported issue.Proper device operation was then confirmed through functional and performance testing.The investigation determined that the cause of the reported issue was that the ift cable was not fully seated to the ift.
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Search Alerts/Recalls
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