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| Model Number |
FR2110X14B |
| Medical Device Problem Codes |
Electrical /Electronic Property Problem (1198); Device Sensing Problem (2917)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/20/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The manufacturer received information alleging a fan issue occurred on a trilogy evo ventilator.The device was not in use on a patient at the time of the occurrence.The trilogy evo ventilator was returned to the third-party service center for evaluation.During the evaluation an error code in relation to mach_flow_drift_high was recorded in the device event log.In conclusion, the device's machine flow sensor needs to be replaced to address the issue.Additionally, during the service of the device, error codes in relation to mcl_foc_shutdown and drift_debug were recorded in the device event log therefore the blower and system board need to be replaced to address the issues unrelated to the reportable malfunction/issue.A 4-year preventative maintenance is required for the replacement of the air inlet foam filter, particulate filter and muffler assembly.The 2 in-line filter prox and tubing low flow are contaminated and requires replacement.Philips is currently investigating this complaint.The device has been received by the third-party service center, and the evaluation is currently in process.A supplemental report will be submitted as due.
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Additional Manufacturer Narrative
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Previously reported by the manufacturer: the manufacturer received information alleging a fan issue occurred on a trilogy evo ventilator.The device was not in use on a patient at the time of the occurrence.The trilogy evo ventilator was returned to the third-party service center for evaluation.During the evaluation an error code in relation to mach_flow_drift_high was recorded in the device event log.In conclusion, the device's machine flow sensor needs to be replaced to address the issue.Additionally, during the service of the device, error codes in relation to mcl_foc_shutdown and drift_debug were recorded in the device event log therefore the blower and system board need to be replaced to address the issues unrelated to the reportable malfunction/issue.A 4-year preventative maintenance is required for the replacement of the air inlet foam filter, particulate filter and muffler assembly.The 2 in-line filter prox and tubing low flow are contaminated and requires replacement.Philips is currently investigating this complaint.The device has been received by the third-party service center, and the evaluation is currently in process.A supplemental report will be submitted as due.New information: a final report is being filed at this time.A supplemental report will be submitted as due.Box h coding has been updated.The reported failure of mach_flow_drift_high is accommodated in the product risk management file as being linked to hazard with description patient exposure to function / deterioration of function.Complaints for this failure are reviewed via the post market complaint trending and escalation processes to assess for the observed probability levels and compare them with the predicted levels in the risk file for the hazards linked to the failure.As of the date of submission for this report, there is no indication that complaints for the failure in question has led to unacceptable increase in probability levels for the hazardous situations in scope, and therefore no further action will be pursued.Qa continues to monitor complaints for this issue per the cadence in the complaint trending procedures.
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Search Alerts/Recalls
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