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A device was returned to a service center in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.There was no report of patient harm or injury.A trilogy 100 ventilator was returned to a third-party service center for foam remediation on the device.There was no harm or injury reported.During the evaluation of the device at a third-party service center, the device was visually inspected and found no evidence of foam degradation.However, the device failed a test step related to (o2 low flow and neg flow verify).The device came only for remediation and will be returned to the customer unrepaired.The sound abatement foam was replaced preventatively.Additionally, during the evaluation error code in relation to ( check circuit) was recorded in the device event log unrelated to the reported malfunction.The technician recommended checking the tubing to address the issues.Dust was confirmed on the blower box.The rubber feet was missing, and handle o rings were damaged.The software was upgraded.
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