| Model Number |
J20007D |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/02/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Section h3: our field service engineer (fse) was onsite to perform a preventative maintenance on the system.Fse aligned the system and completed the preventative maintenance.System was performing to specifications.No further information provided.A review of records including device history and complaint trending will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.All pertinent information available to johnson & johnson surgical vision, inc has been submitted.
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Event or Problem Description
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It was reported by the customer that there was a mode lock error during treatment, which interrupted the continuation of the treatment process.Based on the follow up response we confirmed that the laser would not recover in a reasonable time and procedure was completed with photorefractive keratectomy (prk) and no negative results.There was no patient injury.No further information was provided.
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Search Alerts/Recalls
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