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A device was returned to a service center in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.There was no report of patient harm or injury.A trilogy 100 ventilator was returned to a third-party service center for foam remediation on the device.There was no harm or injury reported.During the evaluation of the device at the third-party service center, the device was visually inspected and found no evidence of foam degradation.The device failed functional testing relating to the positive flow verification test step.The software was upgraded to address the issue.Additionally, the device failed a not-reportable test step relating to a damaged lcd display.There is no documentation stated on a root cause or a component replacement.Additionally, a not-reportable internal battery depleted, and check circuit error code were found in the device's error log.The service technician states that the internal battery was charged and the tubing was reconnected to resolve the issues.Run-in testing was performed again and the device passed.The customer requested the return of the device unserviced, therefore no repairs were performed.
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