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There were multiple medical device types reported to be involved.The information for the additional device type is as follows.D.2.B medical device type: jka.D.2.A common device name: tubes, vials, systems, serum separators, blood collection.E.1.Initial reporter facility name: (b)(6).There were multiple 510k numbers reported to be involved.The information is as follows: g.4.Pma / 510(k)#: k213670; k231373.Investigation summary: bd did not receive any samples or photos for investigation.A total of 100 retained samples were visually inspected, confirming the hemogard closure assembly was correctly assembled and placed on the tubes.Functional tests were performed on 10 retained samples, and all tubes were found to be within specification limits with no issues identified.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.This complaint has not been confirmed for the indicated failure mode: draw volume.Bd was not able to identify a root cause for the indicated failure mode.Complaints received for this device and reported condition will continue to be tracked and trended.The business team regularly reviews collected data for the identification of emerging trends.
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