| Model Number |
9772501 |
| Medical Device Problem Codes |
Failure to Deliver Energy (1211); Communication or Transmission Problem (2896)
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| Health Effect - Clinical Code |
Discomfort (2330)
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| Date of Event |
04/02/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Information was received from a manufacturer's representative regarding an implantable neurostimulator.The reason for call was caller states that the patient started their trial on tuesday and yesterday was a little sore but today they are feeling good when the therapy is on.Caller states today the patient went to check on the therapy and it was off which was unexpected.Caller met with the pt and the stimulation was showing as off.The handset was not finding the device.Caller said they had to reconnect the wens by pushing the buttons and it connected but just a little later it couldn't find the wens again.Impedances were good today.The caller re-aligned the lead slightly but otherwise, everything looked good and the pt went home.The pt called again shortly thereafter and is not finding the wens with the handset again.Caller is going to meet with the patient to change out the wens and possibly the handset as well.The issue was not resolved through troubleshooting.
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Additional Manufacturer Narrative
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Review of this mdr and/or additional information received shows that there is no information to reasonably suggest that the device in this report may have caused or contributed to a death or serious injury or that the device in this report has malfunctioned.Therefore, this event does not meet the reporting requirements stipulated in 21 cfr 803.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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No new information.
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Additional Manufacturer Narrative
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The external neurostimulator (ens) passed functional testing.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Rep reports the cause of the issue was not determined.A new wens was used and the issue was resolved.
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Search Alerts/Recalls
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