| Catalog Number |
09P68-01 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/20/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer observed falsely decreased white blood count (wbc), hemoglobin and red blood cell (rbc) results generated from alinity hq processing module for multiple patients.The results provided were: on (b)(6) 2026 sid (b)(6): 39yrs old male: wbc=8.15 10e3/ul /repeated =2.35 10e3/ul rbc=5.63 10e6/ul /repeated=2.85 10e6/ul hgb =16.6 g/dl /repeated=7.79 g/dl platelet=250 10e3/ul /repeated=129 10e3/ul.On (b)(6) 2026 sid (b)(6): 71yrs old female: wbc on alinity hq 0446=6.68 and 6.90 10e3/ul /on alinity hq 0477=2.91 10e3/ul.Rbc on alinity hq 0446=4.61 and 4.63 10e6/ul /on alinity hq 0477=2.61 10e6/ul hgb on alinity hq 0446=14.1 and 14.1 g/dl /on alinity hq 0477 =6.93 g/dl platelet on alinity hq 0446=278 and 282 10e3/ul /on alinity hq 0477= 156 10e3/ul there was no reported impact to patient management.
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.Section a patient information: refer to section b5 for complete patient information.All available patient information was included.Additional patient details are not available.
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Search Alerts/Recalls
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